The Twickenham Stoop
Tel: 020 8410 6000
Fax: 020 8410 6001
The nearest train station is Twickenham, which is a short walk from the stadium. Turn right out of the station, and continue down Whitton Road. Proceed down Court Way and turn left on to Egerton road. At the mini-roundabout, turn right onto Craneford Way and enter the stadium at the end of the road. Regular trains run to Twickenham from London Waterloo, Clapham Junction, Reading, Ascot and Windsor & Eton Riverside.
Bus numbers 281, 267, 481, 681 and H20 have regular services passing close to the stadium. Alternatively the R68, R70, 33, 110, 290, H22 or 490 stop in Twickenham High Street, where the stadium is a short walk away over the river crane.
Bicycle parking facilities are provided outside Gates 1 and 3. Please bring your own bike locks and chains.
From the M25, exit J12 onto the M3 and head toward London. This then becomes the A316; continue to the Whitton Road roundabout next to the Lexus/Toyota car dealership and take the fourth exit. Turning back on yourself the stadium is located 500 metres on the left via Langhorn Drive.
Parking is available to the public in the Rosebine car park for £10. To access the Rosebine car park continue past The Stoop on your left and continue on the A316. The Rosebine car park is located 200 metres on the left after passing the stadium.
Parking can be purchased in advance by clicking here
Blue badge holders
Parking is provided for blue badge holders - please drive into the ground via Langhorn Drive and a steward will direct you to one of the reserved bays. Please note these bays are offered on a first come, first served basis.
With the number of events and matchdays at an all-time high at The Stoop in recent times, we have set up a local resident programme for keeping in touch with residents in the surrounding area. We are extremely lucky to have one of the country’s best-known rugby stadiums located within our community and we want to build on the already strong relationship we have with you all.
What are Harlequins currently doing in the Community?
Community Rugby Camps
Our community team currently hold several rugby camps in the local vicinity each year in Feltham, Whitton, Twickenham, Richmond and Hampton and even go as far as Brighton. You can book your place here.
Local Community Events
We promote our seasonal Big Game fixture by attending local community and firework events in the local area. You will get the chance to meet some of our Harlequins senior squad as well as take part in activities with our mascots Harley and Charlie. If you would like Harlequins to attend one of your local community events, please email us here.
Resident Drop in Sessions
We also hold drop in sessions throughout the season for all members of the local community to come in and have a chat about any issues they feel need to be addressed. If you would like to attend a drop-in session, then please contact us by emailing us here.
Since its inception in 2015, the Harlequins Foundation has gone from strength to strength and is now proudly a significant influencer in the local community.
While delivering all Premiership Rugby initiatives, the Harlequins Foundation has implemented programmes include METTLE, a flagship Mental Health initiative, and Switch, a programme aimed at developing women and girl’s rugby. More information on the Harlequins Foundation can be found here.
Matchday and Event Stewarding
On event days, we ensure that our stewarding and security teams are responsive to residents’ needs. We have implemented an event day hotline phone number which is linked directly into the Stadium’s Control Tower. This number is for residents to call us and report any anti-social behaviour on match days. Please call: 0208 410 6040. Any relevant information resulting from these phone calls is passed into senior management decision-making processes to minimise any disruption to you all.
For all resident enquiries regarding non-matchday enquiries including safety and security at The Stoop, please call the Stadium Security team on 07584 204 947. This phone is manned on weekdays between 06:30 and 21:00and between 09:00 and 18:00 on non-matchday weekends.
Harlequins Operations and Stewarding Team – email now
Foundation – email here
Click here to view the latest ‘Quarters Post’ resident newsletter.
eCash is the quick and easy way for Members to make cashless payments at The Stoop using their membership card. Using eCash reduces queuing and transaction times, meaning you can spend less time in a queue and more time enjoying matchday at The Stoop.
The easiest way to load money onto your membership card is online before getting to The Stoop, through the ‘My Stoop’ area of the website, which can be found in the “Your Club” section. You can use our Step by Step Guide to top up your card in four easy steps.
eCash Cashback Rewards
Harlequins Members get exclusive matchday cashback rewards when using eCash. Members receive 20 per cent cashback on all purchases made within the first hour of gates opening on matchdays, so make sure you’re using eCash at the ground.
During the 2016/17 season, we rewarded £11,657.74 to our Members who used eCash pre-match at The Stoop.
What if I can’t make a match?
We know that there are times when other commitments mean you have to miss out on certain matches, so why not make sure someone else can cheer the team on from your seat? You can email a ticket to a friend in a few easy steps with Ticket Forwarding or just as easily put your seat up for sale to be bought by another supporter (with 50 per cent of the sale price returned to you on eCash and 50 per cent donated to the Harlequins Foundation) using Ticket Resale.
You can take advantage of Ticket Forwarding and Ticket Resale by visiting the My Stoop area of the website, where you can also find a Step by Step Guide and FAQs.
Throughout the 2016/17 season, more than 6000 tickets were forwarded by Harlequins Members to family and friends and £35,854.59 was donated to the Harlequins Foundation through Ticket Resale, with the same amount going to Members as eCash to be used on matchdays.
The Harlequins official store is open on both matchdays and non matchdays.
Monday – Saturday
10:00 – 16:00*
*Opening times on a matchday will vary and a valid ticket will be required
The online store can be found by clicking here